Samsung S23 Ultra

[IbrahY]

Hey guys, 

Just bought my device, like a week ago, I Live in UAE.

Device: Samsung S23 Ultra,

The following issues have been happening so many time:

1. Opening a new app for the first time, like Samsung members for example, Dubizzle, roxy cinema, It takes more than 20 minutes for the app to load.

2. Network issue is absolutely a shame, coming from a Qualcomm chipset, you guys have to be ashamed.

3. When you switch mobile network mode from Auto5G to AutoLTE > I barely receive my notifications on Whatsapp, Facebook, Insatgram ... only when I Access my app and enter.

4. Auto write recognition is very weak

5. I have issues with 4G LTE network in general

6. When taking in whatsapp and sending it over 4G LTE network, the video takes forever to load.

... I hope you fix these issues as I used to work for Samsung 2 years ago and I know their team is a bunch of Lazy QA's who don't do their tests properly... 

So I wish this reaches them so they understand that a Senior QA guy like me would have never let such issues pass easily ... 

So now get moving and do your job properly.

[banty0001]

Network issues are real i also live in UAE and have Samsung s23ultra

[FadiAbuAzeh]

Hello,
Is it TDRA? UAE version?
My advice take it to Samsung service center it might have an issue, I am using the same mobile since a week but non of these issues occurred.

[IbrahY]

@Banty 👍
@Fadi, as I mentioned, I worked in Samsung for 7 years, thus for sure I know the product I bought is TDRA approved & is indeed a UAE version, I bought it from Samsung UAE.

Where did you purchase yours from ?

> Let me see why I face such issues and you don't,
One more thing, send me a screenshot of your Software version you're currently sitting on

[IbrahY]

Here's the software I'm facing issues on.

[Samsung_specialist]

Hello,

Kindly make sure that the phone is updated to the last software version. Kindly try to reset the network settings from the device settings > General > Reset > Reset Network settings. CAUTION: This menu deletes all the network information such as Wi-Fi, Bluetooth. Otherwise, you should visit the service center.

[IbrahY]

@samsung_specialist, I only wish the name would have matched the comment 😆,
1. If you were a bit more professional you'de take your time to actually open the attached screenshot I shared to see the software I have on my phone.
2. Your proposed solution doesn't solve anything.

I am not here commenting about negativities to go visit the service center after a week of purchasing the device, the service center can most certainly come to me, I don't have the patience and time to go back and forth visting your center and have them configure whatever.
This is a Flagship product!