Note20 & S20 users get free screen replacement for Green/ Pink/White lines issue

[TheFastestIndian]

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support! 
  
We acknowledge your query and apologize for the same. We request that you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[SivanandaGurram]

I updated my Galaxy Note 20 Ultra on July 18, 2023, and today suddenly a bright green line running from top to bottom has appeared on the display. I bought the phone when it was released in August 2020 in Ahmedabad, India. I'm feeling very frustrated and angry because considering that I paid more than one lakh rupees for it, I wanted to use it for atleast 5 years. Though the phone is working fine, it is very difficult to use because the green line is so bright that it almost pierces the eyes.

Please, if anyone knows the fix, please let me know

[TheFastestIndian]

Bro, this is also my post. Please visit the nearest Samsung service center and get it checked before September to avail free screen

[SivanandaGurram]

Thank you

[soniakalsi]

I have Samsung Galaxy Note 20 Ultra, few months back Green & Pink Lines appeared after software update. My phone has zero damages and working 100% fine. My phone is out of guarantee so the customer care is asking for 24000/- for screen replacement. How pathetic is that. Plz help me Samsung. I purchased such an expensive phone but your company doesn't seem trustworthy atall. Can anyone help me with a resolution? I want screen replacement.

[TheFastestIndian]

Free screen replacement from Samsung was till end of September 2023.

Please go through this post and try it to get free screen replacement from Samsung via national consumer app

https://r2.community.samsung.com/t5/Others/Green-Pink-White-lines-issue-fixed-on-S20-amp-Note20U-for...

[soniakalsi]

I didn't know about this. Now what can I do?