Original topic:

Note 9 battery Issue on One Ui 2

(Topic created on: 01-08-2020 10:56 AM)
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Ajverma
Active Level 7
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Galaxy Note
Hello Members,

I think Samsung degraded our phone battery capacity to 20 to 25 percent on android 10.

My battery wear level was fine on pie and no issue showing in Interactive check in samsung member application. But now its showing Bad.

image


One of user also complaint same..

Please few of members check on their device which are on Android 10 and share the result.

12 Comments
Ni3Galaxy
Active Level 1
Galaxy Note
battery drains too fast post update.. am on constant charging mode since today Morning
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Galaxy Note


My battery back up on pie was not so good after Nov patch but no issue was showing in Interactive check in samsung member application. But after android 10 now its showing Bad.

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Samsung_Support1
Moderator
Moderator
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Galaxy Note

Hi there,

 

To resolve the issue please follow the troubleshooting steps provided in the given link: http://www.samsung.com/in/support/skp/faq/1101689

For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,

Team Samsung Member

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