Original topic:

Galaxy Note 8 issues after July 2020 security update.

(Topic created on: 07-28-2020 11:59 PM)
8108 Views
manuj303
Active Level 3
Options
Galaxy Note

Very serious issues after July security update which was released today for India.

SIM card read error, No IMEI#, Cannot login to Samsung services. SIM manager freezing.

 

Require urgent OTA fix as I am without phone service now.

62 Comments
cs_member9
Active Level 7
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


We apologies for your inconvenience. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Samsung_54PQvjH
Beginner Level 2
Galaxy Note

Samsung has rolled out a patch on 29th July to fix this issue. 

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DK_Joshi
Active Level 1
Galaxy Note
Samsung rolled out another update and it fixed the issue. you can do it yourself if you have laptop with you or goto service center. i will recommend to get it fixed from service center itself. Tried myself but it failed a few times making my phone totally kind of dead. later service center guy fixed it. I paid 236 rupees (200 plus 36 tax) for software update.
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manojayyappan
Beginner Level 4
Galaxy Note

You shouldnt have paid a penny as the OTA  update caused the error in the first place...we should seriously consider sueing samsung for the obviously faulty july security patch..

Immer1983
Beginner Level 2
Galaxy Note

Hey guys, if you have access to wifi go ahead and sign in. Then in your settings scroll down to system updates and click on it. Updated your PRL and Profile. And it should fix the issue. If it keeps happening, just update those two, atleast it's a temporary solution.. good luck.

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Yash707
Beginner Level 2
Galaxy Note
same issue
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sudesh54
Beginner Level 2
Galaxy Note

whether it is free of cost or you have to pay for it

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Peecy
Active Level 2
Galaxy Note
My problem with July update has been solved at the servicing centre
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Biggestmike
Beginner Level 2
Galaxy Note

For some of us who didn't update and the update is still popping up, should we go ahead and update now? Is it safe or wait till next update? 

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sudesh54
Beginner Level 2
Galaxy Note

same problem here. if u have got any solution then please let me know

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