Dead pixels

[ibrahim23H]

I've found a dead pixel next to the front camera hole just after 3 weeks of buying my note 20 ultra...it is 6 months ago...but I wasn't able to check any of Samsung customer service centers because I was so busy ...I live in the UAE...

Do you think they will replace my phone with a new one...or fix it for me?

[SHINAN-EpFBz]

Samsung store available in UAE every city center mall
please check there

[ibrahim23H]

Sure I will check soon...but dead pixels are covered by the warranty??

[SHINAN-EpFBz]

sure it will

[Samsung_specialist]

For assistance, please visit one of our authorized Service Centres to check it for you. You may refer to the link it will guide you to the nearest service centre to your location https://www.samsung.com/ae/support/service-center/

[mZoOnY]

There's an app called dead pixels fixer o play store that it may help you

https://play.google.com/store/apps/details?id=com.zoox.deadpixelfix

P.s there's two kinds of pixels issue

1. Dead which it's transistor got malfunction issues ( can't do anything except replacing the screen )
2. Stucked pixels. Which a colors got stucked .( got 30% chances to be rescued)
Usually we can tell by the color. But when it's black we can't say

So charge your phone . maximize screen light. Run the app for 1 or 2 hours

You gotta try .right 👍

[ibrahim23H]

Yeah ...I heard about it and tried...but in vain...it is a dead pixel ...it won't be fixed...
Thank you