Original topic:

Dead pixels

(Topic created on: 06-19-2022 02:41 PM)
364 Views
ibrahim23H
Beginner Level 4
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Galaxy Note
I've found a dead pixel next to the front camera hole just after 3 weeks of buying my note 20 ultra...it is 6 months ago...but I wasn't able to check any of Samsung customer service centers because I was so busy ...I live in the UAE...
Do you think they will replace my phone with a new one...or fix it for me?
6 Comments
SHINAN-EpFBz
Active Level 7
Galaxy Note
Samsung store available in UAE every city center mall
please check there
ibrahim23H
Beginner Level 4
Galaxy Note
Sure I will check soon...but dead pixels are covered by the warranty??
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SHINAN-EpFBz
Active Level 7
Galaxy Note
sure it will
Samsung_specialist
Community Manager
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Galaxy Note

For assistance, please visit one of our authorized Service Centres to check it for you. You may refer to the link it will guide you to the nearest service centre to your location https://www.samsung.com/ae/support/service-center/

mZoOnY
Active Level 8
Galaxy Note
There's an app called dead pixels fixer o play store that it may help you

https://play.google.com/store/apps/details?id=com.zoox.deadpixelfix

P.s there's two kinds of pixels issue

1. Dead which it's transistor got malfunction issues ( can't do anything except replacing the screen )
2. Stucked pixels. Which a colors got stucked .( got 30% chances to be rescued)
Usually we can tell by the color. But when it's black we can't say

So charge your phone . maximize screen light. Run the app for 1 or 2 hours

You gotta try .right 👍
ibrahim23H
Beginner Level 4
Galaxy Note
Yeah ...I heard about it and tried...but in vain...it is a dead pixel ...it won't be fixed...
Thank you