Original topic:

samsung m31s auto restarts sometimes

(Topic created on: 02-25-2021 01:02 PM)
551 Views
glance
Active Level 1
Options
Galaxy M
I don't know what happen to my phone 
My samsung m31s phone it auto restarts sometime s

Can anyone help me out of this 
I think some mother board issue 
I have a warranty of one year im using from 6 months
12 Comments
shiv33
Active Level 7
Galaxy M
me too happens same.can u xplain when was it restart i meant what app try to open its reboot
pashamvijay
Active Level 6
Galaxy M
same here bro it used to restart sometimes. but now it's good
0 Likes
Abpal
Active Level 10
Galaxy M
Go to service center and ask them to change the motherboard
0 Likes
Galaxy M
There is auto restart option in setting menu which need to be turned off. I have enabled it for 3:00 am so phones works fresh in the morning
Accept my solution if you're happy with my answer.

Screenshot_20210225-131844_Device care.jpg

glance
Active Level 1
Galaxy M
I turned off but still no use
0 Likes
Ehsank
Expert Level 5
Galaxy M
A. Clear Wipe Cache Partition.
Steps to perform.
1) Turn off the device.

(Connect with type C cable/type C earphone only for Android 11)

2) Press and hold the Volume Up key and the power button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.



B. go to safemode and observe is there same issue in safemode too
if not then problem may due to other downloaded apps
and if same issue in safemode then try to visit service centre

steps to turn safemode;
long press on power button>
long press on power off option>click on safemode >your mobile will restart and turn into safemode.

Keep in mind that in this mode only inbuilt system app will work

Screenshot_20200815-223930_Samsung Members_59466.jpg

Screenshot_20200815-223913_Samsung Members_59464.jpg

0 Likes
shiv33
Active Level 7
Galaxy M
i did but no.use
Ehsank
Expert Level 5
Galaxy M
for what you tried?
0 Likes
shiv33
Active Level 7
Galaxy M
i did but no.use
0 Likes