Original topic:

mobile is heating when charging phone in power saving mode.

(Topic created on: 02-25-2021 02:08 PM)
498 Views
anujsutar
Active Level 4
Options
Galaxy M
Hi,

After the update of Samsun m30s to android 11, when the phone is being charged during power saving mode the device is getting heat up. Also the charging in this powers saving mode is slow. 

13 Comments
Ehsank
Expert Level 5
Galaxy M
you observed it happens only at power saving mode?
0 Likes
anujsutar
Active Level 4
Galaxy M
yes. I only see the issue during power saving mode.
Ehsank
Expert Level 5
Galaxy M
so disable at the time of charging and i also would like to suggest use adaptibe power saving its better thsn to enable power saving at all the time it will convert to power saving as and when required

if you want then can enable in this way

A. Device care>click on 3dot at top right corner>automation>adaptive power saving
B. Device Care > Battery> More Battery Settings>Adaptive Battery
0 Likes
anujsutar
Active Level 4
Galaxy M
can't able to turn it ON. please suggest . Power saving mode is off still can't turn it on

Screenshot_20210225-153632_Device care.jpg

Ehsank
Expert Level 5
Galaxy M
once restart and try again
0 Likes
Ehsank
Expert Level 5
Galaxy M
and if my given comments|reply is useful then you can accept as solution by clicking on 3dot at my comments 😊
0 Likes
anujsutar
Active Level 4
Galaxy M
after restarting the device I am still not able to enable the mode
Ehsank
Expert Level 5
Galaxy M
did you disable power saving mode sure? if yes then do one thing reboot in a safemode once then try

steps to turn safemode;
long press on power button>
long press on power off option>click on safemode >your mobile will restart and turn into safemode.

Screenshot_20200815-223930_Samsung Members_59466.jpg

Screenshot_20200815-223913_Samsung Members_59464.jpg

0 Likes
anujsutar
Active Level 4
Galaxy M
after booting in safe mode too the option is not enabled.