Original topic:

battery draining issue

(Topic created on: 06-25-2023 10:47 PM)
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LittleMiku
Active Level 3
Options
Galaxy M
Recently My samsung galaxy m31 is facing server battery draining issue...even though in ideal condition...Suggest some tips
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7 Comments
Dynamic7
Active Level 9
Galaxy M
Have you checked you battery health in Samsung members , if good then
Dynamic7
Active Level 9
Galaxy M
You can limit cpu to 70 percent in power saving mode , sleep apps which run on background but you don't need them ,
Dynamic7
Active Level 9
Galaxy M
If health bad then replace it from Samsung service center , if back part of device is swell or hump then go to service center ,
Dynamic7
Active Level 9
Galaxy M
Sleep unused app , and deep sleep never used app,

Remove app which is not in use or uninstall updates of that and disable them.

Don't charge battery till max , limit it to 85 percent, if not needed.

if location is not in use then off it ,
disable notification of app which you dont want to see ,
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umesh30
Expert Level 2
Galaxy M
Uninstall unnecessary apps that running in background and consume data... Restart your smartphone at least once in a week... Don't use fast charging mode, use only in emergency condition because it's impact your battery life... You can perform factory reset. But before you doing factory reset, backup your data.
Jameswalter
Active Level 4
Galaxy M

If you're experiencing battery draining issues with your Samsung device, there are several steps you can take to troubleshoot and improve battery life:

Check battery usage: Go to your device's settings and navigate to the "Battery" or "Battery & Device Care" section. Here, you can see a breakdown of the apps and services consuming the most battery power. Identify any apps or processes that are using an unusually high percentage of the battery and consider limiting their usage or troubleshooting them individually.

Adjust screen brightness: Lowering the screen brightness or enabling adaptive brightness can help conserve battery life. Go to your device's settings, navigate to the "Display" or "Screen" section, and adjust the brightness slider or enable adaptive brightness.

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cs_member10
Expert Level 5
Galaxy M

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Battery optimization helps you to boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).

Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support