Samsung Galaxy M55 – Overheating & Battery Drain Even After Motherboard Replacement!

[Rayan_Ve]

I purchased the Samsung Galaxy M55 recently and have been facing serious overheating and battery drain issues from the beginning. The phone gets extremely hot even during normal usage like browsing, social media, and watching videos. The problem becomes even worse during gaming or video calls. Additionally, the battery drains very quickly, even in standby mode, forcing me to charge the phone multiple times a day.

I contacted Samsung support, and they replaced the motherboard, but unfortunately, the issue still persists. Despite this, Samsung is now telling me that my phone is "fine" and that there are no issues! However, I have official service center diagnostic reports that clearly show battery drainage and high temperature issues. This proves that the problem is real, yet Samsung refuses to acknowledge or fix it.

I am really disappointed with this experience. If others are facing similar issues, please share your thoughts. Samsung, we need a proper fix—either through a software update or another solution! Hoping for a quick resolution.

[Mu119]

Please file a case with consumer court and create a # in x... try it should trend tagging sumsang

[Tech_Addicted_Subho]

I'm also a M55 user , using it nearly about a year and yes it has the issues. Not only M55 , but also F55 and M55s has the same problem as those are a rebranded version of M55.
I think the software is not properly optimized for the chipset , that's why it has such issues.
Coming to the point what we can do.
Use extra dim .
Don't use 5G until it's necessary.
And as I have seen in your SS , don't use hotspot from this device.
I know those settings are weird ,but this would make your device produce less heat and also the battery backup will increase a bit.

[Rayan_Ve]

But brother, I purchased this phone only for the mobile hotspot because I use it to take my classes on my laptop. If I can't open it, how can I use it? Please suggest any other option.

[Tech_Addicted_Subho]

Okay, other two settings is highly recommended, and if you use hotspot, then try to put the phone in a cool place . That's all I know

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you visit the service centre where your product was previously serviced. They will provide you with all the information in a better way after inspecting the device physically.

Warm Regards,
Samsung Customer Support

[Azess]

I'm Using M32 5G But Unable to Get Update

[Rayan_Ve]

M32 comes with 2 years of major update and 3 years of security update.

[HackPie]

Same problem on M34 5G +overheating then network auto switch 4G only on jio network

[krishjeni]

Same problem on my M55 also