Original topic:

Touch issue in galaxy m53

(Topic created on: 07-20-2023 06:42 PM)
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sahiljindal25
Active Level 3
Options
Galaxy M
Touch auto response 

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8 Comments
umesh30
Expert Level 2
Galaxy M
Can you tell your problem in detailed?
sahiljindal25
Active Level 3
Galaxy M
Phone ko 2 second side me rkh ke dekho brooo khud chlega
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sahiljindal25
Active Level 3
Galaxy M
Software update ke wadh hua h aisaa
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sahiljindal25
Active Level 3
Galaxy M
Byii 2 month pehle hi toh phone lia h new
Koi scratch nhi h
Phone gira b nhi h
Pani se **bleep** v nhi h
Hua sb update ke wadh hi h
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Galaxy M
I am also using Galaxg M53 5G that is currently 10+ months old but It don't have such issues caused by software updates. I only suggest that just wait for the next update, things will be fixed and report the issue in the Samsung members>support>report the issue
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

The phone touch screen could stop working due to physical damage.

Physical damage: The touch screen is broken or damaged. High temperature, cold, moisture, magnet, static electricity can all damage touchscreen of Android phones.

Restart the device:
Note: If you use the Fingerprint security feature, the phone will require your backup password to unlock after rebooting.

Press & hold the power key>>Restart>>Restart

Remove the memory card: Unauthorized files in the card could cause the device to perform slow, please remove it and unmount it for safe removal.

On the Home screen, tap Apps >> Settings >> Device maintenance >> Storage >> More option >> Storage settings >> SD card >> Unmount.

Insert the ejection pin into the hole on the tray to loosen the tray
Note: Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

Step2: Pull out the tray gently from the tray slot.
Step3: Remove the memory card.
Step4: Insert the tray back into the tray slot

Note: Please note that do not remove the memory card while the device is transferring or accessing information.

Doing so can cause data to be lost or corrupted or damage to the memory card or device.
Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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sahiljindal25
Active Level 3
Galaxy M
I tried but still facing same issue
🥲
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ROZAJMERI
Active Level 7
Galaxy M
I am a pure sumsung coustemer from 2000 when gsm phone with entina till 2024 i am still using sumsung in the year but now after using sumsung from 20 years i am never dissappoint from sumsung but now i am very dissapoint to say that i own and trustable company has fraud me .my sumsung s22 has a got a green line after software upate i am very sad to say that samsung has disappoit me after using sumsung from 20+ years this is sad moment for my life i request you to replce or repair my device because i could not accept this kind of things with pure sumsung couatmer and it is not only me but many other coustemrs have this problem and i am very sad to say that if this kind of behavior contines we people from samsung family needs to leave the samsung family and use other phones we are not at all happy to leave this company at all and this is not are fault at all its your company fault and only you are 100% responsible for it if the software is not ready to use company should not upade the mobile company should cheak the upade with responsiblity in upate 16.1 One UI Version problem i was using m200 galaxy Y galaxu y duos R200 galaxy grand ,grand2,j7,j6,,s3,s3 mini ,A50,A53,A52 wifi 6 S7 Mini , S5 , Galaxy F ,Samsung Guru keypad mobile and many more but after many years i do not rember some of them but i am never dissapoint with any of them but this s 22 ultra has got a green line after upade . But i am very sad to say the samsung is nowdays is not giving value to coustmers but giving importance to money and thinks to make company more profjtable we the people of india takes coustemers as god and happiness is only we need and try to stasify it thats all we dont give the pripority to money on coustmers we are not willing to defame the company but my friends were telling not to buy samsung and my trust on this comoany has been removed


I am very premium coustmers of samsung for more than 20 years but i am giving this in writing .i with my s22 ultra upated software after mobile setup till 100 % when optimisng finished when switch on the phone green line came after line i shut down the phone 2-3 times and it was biggest fault that i upaded my phone
Dont parchese samsung S seris phone
S22 ultra s23 ultra s24 ultra all model probleams
Dont update ONE UI Version 6.1
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