Original topic:

Samsung M21 automatically restarting very frequently

(Topic created on: 11-20-2023 10:12 AM)
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Members_uH6mAgi
Beginner Level 2
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Galaxy M

Samsung M21 automatically restarting very frequently. Keeps restarting several times. Even after serviced by official service center could not solve it. @samsung kindly help.

4 Comments
itsyourpiks
Active Level 6
Galaxy M
Try to clean cache partition through Android recovery mode.
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mHappiee
Expert Level 5
Galaxy M
Better backup your data and be ready for buying new device...
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Freezing and Restarting is known motherboard issue of Exynos 9611.
cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, you have already visited the service center we would request you to kindly share the job sheet number on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send). So it will be helpful for us to resolve your issue.

Warm Regards,
Samsung Customer Support

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Galaxy M
Backup your data before it's too late. To turn on the phone forcefully, press and hold power button and volume down button.

After that try factory reset.
If the issue still persists, try installing firmware whose process I have explained in my post(link below):

https://r2.community.samsung.com/t5/Galaxy-M/Latest-update-about-my-Samsung-M21-restart-issue/td-p/1...

If you find this comment helpful, please click on 3 dots and tap accept as solution.
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