Original topic:

Samsung m30s freez qnd restarting frequently automatically

(Topic created on: 09-18-2022 11:31 PM)
1077 Views
Mayur_Mb
Beginner Level 3
Options
Galaxy M
My samsung m30s device get freez in working and restarting automatically. How can i stop it.
24 Comments
SrajTech
Expert Level 5
Galaxy M
This is a manufacturing defect of exynos 9611 soc and a quality control fault of Samsung
They had provided free repair to many users but now it has become widespread
https://r2.community.samsung.com/t5/Tech-Talk/Auto-Restart-Brand-solution/td-p/10333335
Follow the above steps in the post, if they deny, then ask for discount and be adamant that the update has damaged your phone, tell them you will file complaints in consumer forum
0 Likes
sudhakar35gm
Expert Level 1
Galaxy M
Srajtech :
What about the M series that have SD chipset (like M51 etc)
0 Likes
SrajTech
Expert Level 5
Galaxy M
These are not in mass scale, but the same method should work for all models
But for other devices, many got it solved with an update or software flashing
But the reality is still unknown
Samsung is just silent and making money from innocent people
Have raised the issue several times, but no proper official statement from brand
0 Likes
sudhakar35gm
Expert Level 1
Galaxy M
I asked whether the problem arises only the exynos based M, A and F series or in other models too?.
0 Likes
SrajTech
Expert Level 5
Galaxy M
Its only a big one with Exynos9611
Others are somewhat safe
0 Likes
sudhakar35gm
Expert Level 1
Galaxy M
Srajtech :
Then what about the A33 5G with exynos processor that has other specs which are 99% similar to the A52s model?. Just asked.
0 Likes
SrajTech
Expert Level 5
Galaxy M
A33 is a very useless phone
The u notch is not worth at that price and many features are also missing
A52s is better in all aspects
A52s is even better than A53
0 Likes
sudhakar35gm
Expert Level 1
Galaxy M
I asked whether the problem arose in the mid range A series that have exynos chip.
0 Likes
SrajTech
Expert Level 5
Galaxy M
No, its only with Exynos 9611
New phones are safe, I guess as now Samsung is focusing on cooling system, which prevents the motherboard from damage
0 Likes