I am facing a weird problem where my smartphone keep hanging and restarting automatically after I have installed update on 7th March 2022. Please do let me know if someone else is also facing the same issue aur is it just me.
If somebody knows the fix then please do let me know.
PS :- I Have replaced motherboard for 8740 Rs and now the problem is solved.
Not sure about downgrading. In YouTube u will find many videos which will show how to downgrade. But I'm not doing it as it is dangerous. I'm waiting for the next update and hoping that it will get fixed.
Ohk.. so will have to wait till next update.. i am thinking to sell this phone as i am having only one for office and personal use.. its very hectic to handle its restarting problem
Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue. Kindly use a genuine Samsung charger.
Note: We always recommend using a genuine Samsung charger for charging your device. There are two methods to disable the auto-restart function Method 1
Please follow the below steps: Step1: Navigate to the app's screen and tap on Settings. Step2: Tap on General management. Step3: Tap on Reset. Step4: Disable Auto restart (if enabled). Step5: Auto-restart disabled.
Please follow the below steps: Step1: Go to "Settings" Step2: Tap on "Battery and device care" Step3: Tap on Three dots Step4: Tap on "Automation" Step5: Disable "Auto-restart at set times" if enabled
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Error report).
Thank you for writing to Samsung. Warm regard, Samsung customer support
I am facing the same issue. Phone is restarting every few minutes and getting heat up a little. It's samsung m31s and I haven't done anything unusual but seems like a common issue for lots of people.
