Phone Automatically Restarting, Even After Hard Reset problems presist

[ShiraziAhmed]

Phone Automatically Restarting, Even After Factory Hard Reset problems persistent and show error saying software issue Detected.

Screenshot attached i

And there is no update available.

[Prasanth797]

Try to Clear Cache Partition: Turn off your phone, then hold Volume Up + Power until the Samsung logo appears. From there, use the volume buttons to select Wipe Cache Partition and reboot.

If it did not work try reinstall Software: If the update isn’t available, you might need to reinstall the software via Samsung's Smart Switch or visit a service center for help.

I'm hopeful that the first step will work, I did try it on M20.

If this works, please accept the solution. I’d really appreciate it! Thanks.

[Arya111]

Motherboard Problem

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and go to service center for resolves this issue. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[ShiraziAhmed]

Did already!

[goodthings]

Your's most welcome.

[goodthings]

Your's most welcome to here.

[ShiraziAhmed]

Problems didn't resolved. Message still persist.

[goodthings]

Please go to service center for resolves this issue. Thanks.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, you have already done the possible troubleshooting steps and the issue remains unresolved, we kindly request that you visit our service center. Our technical team will be able to inspect your device physically and provide you with detailed information and assistance.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support