Original topic:

Charging issue after andriod 12 updste in m21

(Topic created on: 05-03-2022 09:26 AM)
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97Abhi
Beginner Level 4
Options
Galaxy M
Last day i received the andriod 12 update and after updating the phone the it is taking much longer to charge,  previouly it showed 2 hrs to charge full from 30% now it shows 6hrs aprox and after charging for nearly 2.5 hrs its just made 20% , this is so pathetic 

#Samsungm21 #chargingissue
3 Comments
AaHAM
Active Level 3
Galaxy M
Same issue in my m31.
When I send error reports to them they told me that there is a hardware problem in your phone.
How is this possible because I bought my phone in November 25 2022
97Abhi
Beginner Level 4
Galaxy M
I did had a hardwere issue bt long back i got it fix and after that i worked very well for 1 year or so even last day it had no issue with charging and after the update its not charging anymore
cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device issue: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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