Original topic:

Heating Problem

(Topic created on: 07-30-2023 05:18 PM)
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Prashant_
Beginner Level 2
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Galaxy M
I recently purchased galaxy m34 and there is lot of heating problem i am facing. A humble request to samsung team to help me

#Samsung 
11 Comments
Galaxy M
Wait for next update, it will fix this problem.
Galaxy M
If heating is the happening it also depends upon the weather in which you are if hot that will also effct the phone tempersture To increase .
While charging if you are seeing this it happens to every devices while charging
You can remove backcover when putting it to charge it will help alot.
Galaxy M
Because exynos chipset is too poor thermal controls so you face heating problem
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Galaxy M
M34 5g have exynos 1280
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Members_74HB6VQ
Beginner Level 2
Galaxy M

Same problem with me also I am using galaxy m34 it is also heating for small tasks also mainly in the upper region it is becoming hot we can feel the heat by touching it

I think samsung should do something to solve this

Pronoobgg
Active Level 1
Galaxy M
Can you just install 10 mb multi touch app tester and see if the values are constant or changing when you touch the screen?
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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jayesh_123321
Beginner Level 2
Galaxy M
This is not solution i expect. It got heat while Normal use only. I think I have purchased worst mobile and processor
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Pronoobgg
Active Level 1
Galaxy M
Can you just install 10 mb multi touch app tester and see if the values are constant or changing when you touch the screen?
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