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Original topic:

Samsung Galaxy M35 Problem exiting application

(Topic created on: 10-08-2025 04:18 PM)
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lmii
Active Level 4
Options
Galaxy M
Dear Samsung, 
I have purchased Samsung Galaxy M35 5g 6|128 and Recently, I have some problems regarding this device.
I am writing this message to inform you that My phone is lagging so much and it is hanging and heating so much that I am now frustrated 
Pls Samsung Give me an alternative solution 
I also have attached some photos for POV.

image
This pop up appear when I try to exit any application 


image
Result after diagnostic any problem on my M35 5g
We can see that there is no problem at all in diagnostic and phone is working properly, but when I try to exit an application This pop up Shows( image before the diagnostic).
Thank You 
- Reyansh Singhal 

3 Solutions


Accepted Solutions
Solution
Umesh07
Active Level 7
Galaxy M
Wait for one ui 8 and later that update don't update any security patch if update makes smooth device

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Solution
cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues with your device, we kindly ask you to share the log file with us. Additionally, if you have any video clips or images that illustrate the problem, it would greatly enhance our understanding.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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goodthings
Expert Level 5
Galaxy M
Kindly complaint to Samsung customer care support through Samsung Members App as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon. If you like please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

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15 Comments
lmii
Active Level 4
Galaxy M
Guys pls suggest something
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RedBullRussia
Expert Level 1
Galaxy M
M 34/35/36 has lots of issues and Samsung is not bothered about it.
lmii
Active Level 4
Galaxy M
True as per the solution
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Anonymous
Not applicable
Galaxy M
Now you have to wait for response ya complaint and go to the service centre.
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lmii
Active Level 4
Galaxy M
Oh! Then I will wait for the reply
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lmii
Active Level 4
Galaxy M
Thanks for telling me @dodnd
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Umesh07
Active Level 7
Galaxy M
Same happening to my m35 also after july update
lmii
Active Level 4
Galaxy M
So did your problem got solved?
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Umesh07
Active Level 7
Galaxy M
No
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