Green Line Display Issue on Samsung M52 5Gn

[Alexadd]

Dear Samsung Support Team,

I am writing to report a serious issue with my Samsung M52 5G smartphone. Recently, a green line suddenly appeared on my phone screen without any physical damage or mishandling. My device has never been dropped or exposed to any external damage.

For your reference:

Model: Samsung M52 5G

Purchase Price: ₹26,000 

Battery Replaced: April 2025 (official service center)

Heating Issue: Faced continuous heating for two days in early May after the new battery installation

Recent Action: Reported the heating issue and received a security update shortly after

Current Issue: Sudden green line on the display

It is very disappointing to experience such issues on a premium device. I believe this is a hardware quality problem that has been widely reported in other Samsung models as well. I kindly request Samsung to resolve this issue free of cost or provide a display replacement under goodwill or warranty extension, as the issue occurred without any fault from my side.

Please treat this as a priority case and provide a strong resolution at the earliest.

Thank you for your understanding and support.

Best regards,

Abhishek Pandey

[BiRdMaN]

Visit the service center

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device.

● Update software on device: apps screen > Settings > Software update > Download and install > Download > Install now.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[ram_ram]

Ask for free replacement of display in samsung service center don't pay for display