Original topic:

Green line appear after latest software update

(Topic created on: 04-04-2024 07:07 PM)
626 Views
TanmoyMunshi
Beginner Level 2
Options
Galaxy M

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Greenline appear in my Samsung m52 5g after latest software update, Visited Service center they are denied to replacement as this is happening only for premium phone, please look in this matter as a NO 1 brand you should not neglect this mid range phone ,
7 Comments
alby123788
Active Level 1
Galaxy M
Same problem
sumavinu01
Active Level 1
Galaxy M
I'm also facing same problem in my galaxy A73 5G
how to fix it?
Galaxy M
1. As of now no particular fix is available for this display issue and its not a software issue that you can fix by yourself

2. Please revisit service centre and say them to replace it without any cost ( only available if your device doesn't have any physical/ water damage)

If they denied to repair
You may mail to

servicehead.in@samsung.com

Or visit this site

To mail to ceo

https://samsungdigitalservicecenter.com/mailquestiongeneralnew

Hope you will get a solution.
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Galaxy M
I think you already mail to ceo

Kindly wait for a response
kishanmak
Active Level 8
Galaxy M
Please file a complaint through the Samsung Members App, including an error report and log files related to the issue. We hope that Samsung's team will address and resolve this in the next update. If this solution works for you, please consider accepting it to assist other users as well. To do so, click the three dots in my reply section and select "Accept Solution." Thank you.
cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to please share your contact details on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Warm Regards,
Samsung Customer Support

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ShiraziAhmed
Active Level 4
Galaxy M
😨😱😱😱... I won't update then
0 Likes