Original topic:

Data issue

(Topic created on: 06-06-2024 05:24 PM)
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usushnewoiw9w8wh
Beginner Level 2
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Galaxy M
Hi team samsang, my device (m14 5g) can't able to turn on data, after updating the latest version. 
 Suggest something for it.
4 Comments
usushnewoiw9w8wh
Beginner Level 2
Galaxy M
Yeah but still
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Harishhvr
Active Level 7
Galaxy M
Bro complain in ceo mail
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Umangmathur
Expert Level 5
Galaxy M
Try factory resetting your device
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Kindly reset the network settings. Settings> General Management> Reset> Reset Network Setting.

Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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