Samsung M35 – Airtel App Routing Issue Not Fixed Even After November Patch |

[gururaghu]

I am facing a major network issue on my Samsung Galaxy M35 only when using Airtel mobile data.

From 14.01.2025 to Sep 2025, I used Jio, VI and BSNL without any problems.

Only after activating Airtel, the issues started:

App routing failure

Apps not connecting on Airtel data

Network failure for selected applications

Works perfectly on other brands → issue only in Samsung M35/M-series

 November Security Patch Received – Still Not Resolved

I received the November 2025 security patch update, but the issue remains exactly the same.

No improvement. No fix.

This confirms the problem is deeper in Samsung’s network handling software, not Airtel.

Samsung Members Bug Capture Impossible

Last time Samsung asked me to capture bug logs, but I CANNOT because

Even Samsung Members application itself gets blocked on Airtel mobile data.

So it is impossible to send log reports.

 What I Already Tried

Samsung Service Center → Device OK, no hardware fault

Airtel Store → SIM replaced, tested SIM in other phones → Works perfectly

Office WiFi & home WiFi → No issues

Issue ONLY on Samsung M35 + Airtel mobile data

Airtel SR Details

SR No: 31-1000009703343

Airtel final update: “Network optimised – issue not from Airtel”

Airtel confirmed many Samsung M-series users have the same problem

They clearly stated the issue is Samsung software / missing network compatibility patch

Request for Immediate Fix

This requires high-level coordination with Airtel and an urgent network patch for M35/M-series.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[Tanmoypaul]

Mere papa ka phone Samsung a53 One ui 8.0 update Kiya but ab network issues ho ra Hai 😢😢😡 Baker company Samsung 😑

[SammySSK]

Can you perform mobile data reset and try ? Also check access point of Airtel sim in network settings.

Have you tried keeping 4g preferred mode ?

[gururaghu]

yesss issues not resolved

[itz_m4yank]

Yes i have faced this issues on my m34 5g as well as m35 5g before but i have switched to S24

[gururaghu]

i portout out from airtel .jio is best