Original topic:

Back Panel problem

(Topic created on: 09-03-2024 06:16 PM)
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CoatedAyan_23
Active Level 3
Options
Galaxy M
My device samsung m34 silver color is facing some issues on back panel . Color is getting patched so many scratches even after using soft cover .
And so many holes are forming on back panel 
9 Comments
CoatedAyan_23
Active Level 3
Galaxy M
Like thisIMG_20240903_182237_1000037637_1725368100.jpgIMG_20240903_182227_1000037639_1725368116.jpgIMG_20240903_182203_1000037641_1725368137.jpgIMG_20240903_182212_1000037643_1725368154.jpg
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CoatedAyan_23
Active Level 3
Galaxy M
And also full of scratches at backIMG_20240903_182301_1000037645_1725368177.jpg
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Abpal
Active Level 10
Galaxy M
If you don't use good quality cover, these results are expected.
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CoatedAyan_23
Active Level 3
Galaxy M
I am using soft back cover20240903_184113_1000037659_1725369075.jpg
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CoatedAyan_23
Active Level 3
Galaxy M
And i don't think so that samsung make official coverss So i can use it
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cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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CoatedAyan_23
Active Level 3
Galaxy M
They said that they can't do anything this happens because of moisture and they can't do anything but i don't open my cover so often but why did this happened idk
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CoatedAyan_23
Active Level 3
Galaxy M
Can anyone help me here ?
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Krishna2006
Active Level 2
Galaxy M
M35 back panel also very low quality and thin, when I slide finger,I can feel the Battery, now I am confused that this due to back thin back panel or my battery get little swell.
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