Original topic:

M14 5G Charging Cut Issue + Slight Back Bulge

(Topic created on: 07-14-2025 03:29 PM)
229 Views
cheenx5
Active Level 3
Options
Galaxy M
Hi Samsung team & community,

I’m using Samsung Galaxy M14 5G, about 2 years old, running latest Android. Lately I’m facing a few issues:

🔌 Charging Problem

Charging starts normally (shows 9W), but stops automatically after few seconds.

Tried different cables/adapters — same issue.

Sometimes shows negative charging in charging test apps.


🔋 Back Slightly Bulging

I noticed a slight bulge on the back panel, near the battery area.

No heating while using, but could this be an early sign of battery swelling?


📦 No water damage. Phone is in good condition otherwise.

Please guide what should I do next.

Thanks!
3 Comments
Galaxy M
Ur battery got pregnant go to service center and get it fixed.
cheenx5
Active Level 3
Galaxy M
😀😀
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes