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03-09-2026 01:05 PM in
Galaxy M- Mark as New
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03-14-2026 04:06 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we would request you to visit the service centre where your product was previously serviced. They will provide you with all the information in a better way after inspecting the device physically.
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).
Warm Regards,
Samsung Customer Support