Original topic:

Automatic restarting and charging problems

(Topic created on: 10-02-2022 07:07 PM)
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Deepaksaini07
Active Level 1
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Galaxy M
Since last update my galaxy m 31 started showing some problem it auto restarts. While I'm typing something  on keyboard and while I'm watching youtube these are basic two works which i do with galaxy. I thought there will be any malicious file(virus) so i had  reset my device  suddenly after 2-5 auto restart. But the problem continued and now it had official problem with adapter and cable they are not working together but when i use them separately  they work normal. That means both adapter and cable are in working condition..
Device automatically shows usb charging connected and disconnected... and now when i plug in device for charging it shows nothing no charging no indication at all.. remember device still restarts automatically... i think adapter and cable are not comfortable with each other they need divorce 😄.
Kidding.. now what should i do dear samsung i think it's software problem please fix it asap... my 2-3 years (approx) with galaxy was awesome but this is beyond my expectations. It looks like bad dream 
17 Comments
Deepaksaini07
Active Level 1
Galaxy M
Guys thank you for your responses 🙏
Today i went to service centre it's only just because putting phone in pocket while I'm running.. main cause is sweat.. they just changed one chip which costs me 1005 only.... after this replacement device not showing any problem..
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ishoo
Active Level 1
Galaxy M
Where did you get it repaired, please share the address and phone number of the service centre
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Deepaksaini07
Active Level 1
Galaxy M
Obviously at samsung service center bro
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Galaxy M
Bro what is the name of that chip...if u can see the slip and tell???
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Deepaksaini07
Active Level 1
Galaxy M
Bhai jo c type charging pin hoti h wo individually change ni hota uski or 3.5mm jack ki ek chip hoti h maine wo change krwaya h mai photo share kr rha hu .. baaki restart waali problem abi nahi aa rhi... jab unhone phone ko khola tha tabhi fix kr dia unhone bina bole... aap ek baari service centre jaaki baat kro 20220919_165221_1000000053_1663586544.jpg
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Galaxy M
Achcha bhai...dekhta hoon...

Abhi to vse m 1 baar reset krke dekhuga...bs vohi step bacha h krke dekhna...uske baad bhi aayi to jana pdega fir to mtlb
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Deepaksaini07
Active Level 1
Galaxy M
Reset to ek temporary solution hai but try kro aap kaam ban jaaye to bohot badiya wrna chale jaana aur mother board change krwaane s acha naya device le lena... wse b is phone ka exchange m max 4 thousand de rhe h...
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Galaxy M
Bhai facing the same issue...getting restarted same way after july update i think
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