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Galaxy MPlz Accept solution clicking on 3dot right side nd Do follow for any help & Regular Updates.
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a month ago in
Galaxy MDear Samsung member,
Greetings from Samsung customer support.
As per your query, please visit this mentioned link to resolve your device hang issue: https://www.samsung.com/in/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-i...
Kindly follow the easy troubleshooting steps which might help to solve the restart issue.
Kindly use genuine Samsung charger.
Note: We always recommend to use genuine Samsung charger for charging your device.
Disable auto restart function
There are two methods to disable auto restart function
Method 1: Navigate to apps screen and tap on Settings>>Tap on General management>>Tap on Reset>>Disable Auto restart (if enabled)>>Auto restart disabled.
Method 2: Go to "Settings">>Tap on "Battery and device care">> Tap on Three dots>> Tap on "Automation">>Disable "Auto restart at set times" if enabled
If you are facing this issue after installing any new application, then uninstall that application.
Please follow the below steps:
Navigate to apps screen and tap on Settings>>Tap on Apps>>Tap on desired app>>Tap on Uninstall>>Tap on OK.
Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support.