Resolved! Solved

Original topic:

After updating issue

(Topic created on: 04-17-2022 11:59 AM)
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-acg-
Active Level 1
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Galaxy M

After the February security update of Galaxy M 52, the Images, videos and documents downloaded on WhatsApp are shown as white icons in the gallery. How to fix this issue.?

IMG-20220319-WA0016.jpg

12 Comments
vivek1989
Expert Level 5
Galaxy M
If u have google photo use that instead of gallery
0 Likes
SKS7
Beginner Level 3
Galaxy M
Experiencing same issues. When are we going to get a fix for this?
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Solution
cs_member8
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your feedback. We welcome your suggestion and appreciate the time and effort you have spent to share your valuable comments. Samsung is aware of this issue and there has been found an error on recently released SW version .

Samsung is preparing a fixed version and it will be released via FOTA sooner. Before getting fix version, please use a workaround for a while

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support