Original topic:

Samsung j7max change slowly problem

(Topic created on: 07-17-2020 03:49 PM)
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arvindtak101
Active Level 3
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Galaxy J
After update June security patch my mobile battery charging vary slowly please fix my problem 
Mo  j7max
3 Comments
Galaxy J
try wipe cache partition and charge
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VIP00
Active Level 6
Galaxy J

But my J7 Max is being charged very well after the recent update. No any problem. And also the device is running smoothly after the software update. Some J7 Max users are complaining against the recent update rolled out. No doubt there's no reason to complain against the update. 

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Samsung_Support3
Moderator
Moderator
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Galaxy J

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Kindly follow the standard charging procedure. i.e please charge the device in switch off condition for a minimum of 10 minutes.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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