Samsung j7 prime charging filling problum

[srinivasnelluri]

I was recently update my Samsung j7 prime mobile i faced to charging filling very very slowly any one faced the problum

Softerwer update before maximum 1hour take to full charge but I updated Softerwer it is take 4 hours to battery full

Plz tell how to solve this problem 

[Prajwalc]

clean the charging port.

[srinivasnelluri]

How to clean

[srinivasnelluri]

Just 2 hour back updated Softerwere
I faced the problum

[ÁbhayaĶumarĎora]

Go To your nearest samsung
mobile repairing shop. ..
#Á@J7prime

[MrGEEK]

perform factory reset and take backup before it.

[ÁbhayaĶumarĎora]

Yes that's the solution . .. in many cases. ..

[srinivasnelluri]

Yesterday I already formeted my mobile also facing the problum

[MrGEEK]

@srinivasnelluri what process have you opted for formatting?

[aku1]

change the cable