- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-15-2020 11:44 PM (Last edited 07-15-2020 11:45 PM ) in
Galaxy J- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-15-2020 11:56 PM in
Galaxy J- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-16-2020 02:16 PM in
Galaxy JBut my J7 Max is being charged very well after the recent update. No any problem. And also the device is running smoothly after the software update. Some J7 Max users are complaining against the recent update rolled out. No doubt there's no reason to complain against the update.
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
07-17-2020 03:49 PM in
Galaxy JDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
1. Kindly follow the standard charging procedure. i.e please charge the device in switch off condition for a minimum of 10 minutes.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support