J7 pro Video Playing Problem

[aashii074]

Hello Guys, is anyone J7 Pro use facing problem Video playing issue ? video playing stops itself without any reason. All the video file from Gallary & Youtube not playing video sometimes. I think Flash player issue is there with this device. I tried reseting app prefrerences but no result, video keeping stop playing.

Any solution please ?

[s01gautam]

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[Harsh0611]

in my phone there is no issue like this

[aashii074]

are you using j7 Pro ? did you face issue of lagging in dial call log while tapping on it ?

[Harsh0611]

yes im using j7 pro i dont face lagging in call log while tapping and ofcourse sometimes while bringing down the notification panel i face issue sometimes but i think problem of notification panel will be solved in sometime as it is reduced now. And Also battery is draining fast. otherwise i dont face any issue after update

[aashii]

lucky, I think I got a laggy device at all...have to wait for Major OS update.

[Harsh0611]

you dont got a laggy device i think you should use your device perfectly like not downloading apk files which harm any device even apple also its a very good mobile but i see many people saying that if the mobile is of Samsung it will hang but that's not true if we use that device judicially it will not hang even Apple mobile will hang if you don't use it judicially

[admin_]

Thanks for being with Samsung and for sharing your concern. We apologies for the inconvenience caused to you. We suggest you to kindly check after updating the Youtube and video player app. If still issue persist, the relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

Be sure to hit ♡ when you find an answer that works for you.

[aashii074]

me already done all these stuff before...But no result at all. at last your "remote Tutor" agent also gone ran away when she found she cant do anything much. I m tired now.

[RanjithSRK]

yes.. i am also facing the video playing problem. video freezes after sometime. i don't know why..is there any solution for this?