Original topic:

Samsung mobile keep restarting automatically

(Topic created on: 11-13-2024 05:58 PM)
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Livin70
Active Level 3
Options
Galaxy F
I'm having Samsung F23,

Samsung device keep restarting automatically without any warning, not able to Enable WiFi also, i think wifi adapter is the root cause of the this issues

I have tried factory reset also but nothing worked
11 Comments
Anonymous
Not applicable
Galaxy F
Visit nearest Samsung Service Centre.
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Galaxy F
Visit to service centre
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Logout123
Active Level 4
Galaxy F
Remove back cover, +visit service center if restarting not solved
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goodthings
Expert Level 5
Galaxy F
Kindly go to service center for resolves this issue. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy F
Your's most welcome to here.
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samnull
Active Level 6
Galaxy F
Unistall the one ui home update and wifi too
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Livin70
Active Level 3
Galaxy F
Is it even possible to uninstall one ui?
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ABL2021SGFan
Active Level 8
Galaxy F
You certainly can't uninstall One UI, as that will basically render the phone useless as One UI is based on AOSP, a version of Android with no stock apps or stuff. You probably won't even get the Play Store.

Well, try installing another launcher such as Microsoft Launcher from the Play Store. Stay in the Play Store page until the launcher is fully installed and Play Store shows the Open option. Then, simply click the home screen. A popup will appear asking you which launcher you want to use. Select the launcher you have installed (ex. Microsoft Launcher, Smart Launcher, etc. ) and click Always below. Then go through the setup process of your respective launcher and done! This may solve problems for you (and probably even help you customize your phone to your heart's content!). And for WiFi, check if it's resolved with the new launcher. If not, get the WiFi thing fixed in the service center. Then, you can check whether One UI Home is functioning properly with the phone along with WiFi, else just continue using the launcher you installed.

To change the launcher after you changed it to the one you installed, go to Settings > Apps > Choose default apps > Home app > One UI Home or the launcher of your choice.
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cs_member10
Moderator
Moderator
Options
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Kindly use a genuine Samsung charger.
● We always recommend using a genuine Samsung charger for charging your device.

● There are two methods to disable the auto restart function.
1- Tap on Settings> General management>Reset > Disable Auto restart (if enabled)> Auto restart disabled.
2- Tap on Settings> Battery and device care> Three dots> Automation> Auto restart at set times if enabled.

● If you are facing this issue after installing any new application then uninstall that application.
Tap on Settings> Apps > desired app> Uninstall> Ok.

● Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

● Reset settings: Tap on Settings>General Management> Reset and then tap on Reset settings.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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