Samsung F23 5g switch of & on automatically issue also with WiFi Bluetooth issue

[anujtadvii]

I am using a Samsung phone F23 5G, and I updated my phone on 1st December 2024. Since then, I've been experiencing issues like the phone suddenly turning off and automatically trying to switch back on. This process gets stuck continuously for 15-20 minutes. Additionally, the WiFi, Bluetooth, and hotspot features are not working. Sometimes my 5G network turns off automatically.I have gone to my nearest Samsung service center, and they reset my phone. Still, this issue remains the same. Now they are telling me to replace the motherboard, which I have to bear at a cost of approximately ₹10,000. I swear there is no accidental damage to my phone, neither water damage. How can this issue be related to the motherboard?

Please, Samsung brand, provide me with your assistance. I always appreciate your brand, and I am hopeful you can help me to resolve this issue. Please assist me in finding a solution to fix this problem.

 For more context: I am doing research regarding this issue, and there are several YouTube videos available related to the same issue. They address that this problem is regarding to CPU Reballing. I am not alone dealing with this similar issue; almost every user of the Samsung F23 is facing this issue after certain years.

[goodthings · Accepted solution]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[anujtadvii]

I have submitted error report now

[goodthings]

Your's most welcome.

[goodthings]

Your's most welcome to here.

[Integrationofmind]

If you phone has switched on and off automatically, then charge your device to check if this issue is resolved and check your phone battery health.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you have already connected with our service team, they have guided you after inspecting the device. According to Samsung policies, please be informed that charges for repair are applicable. We recommend that you kindly coordinate with the service team for any further assistance regarding this matter.

They will ensure you receive original parts at a genuine cost, along with a service invoice.

Warm Regards,
Samsung Customer Support

[messi2005]

mine also happen same than it motherboard get damaged and i exchanged that phone and buy new oneplus device you also do same

[mrmurugan]

Now im too experience this

According to me, This issue related to power short on wifi module


I think changing wifi module would fix it.

[mrmurugan]

Can i get status now