wifi problem in galaxy A55

[jaraham]

Unable to work continues with wifi in galaxy A55 but other devices working fine..tried resetting wifi network couple of times but no result..

[goodthings]

Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time,restart your's device without any Sim in slots, interchange Sim in slots,turn off power saving mode, reset Bluetooth and wifi settings also go to wifi settings and click on intelligent wifi too then try to it's again. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.

[timkamat]

He is asking about WIFI issues. Not cellular network. Pls don't give irrelevant replies and solutions

[goodthings]

Read carefully there's also mention for wifi issue. Thanks.

[goodthings]

Your's most welcome to here.

[jaraham]

except factory reset I did everything today..but 2 days earlier I did that too but still same issue.. I switched to mobile data to post this here..thanks for the prompt rly 😁

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Kindly reset network setting by using given steps.
Path: Settings> Connections>Wi-Fi> Wi-Fi network> Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.

● Restart the Router and Mobile Device:
1. Switch off your Router (at the wall or with the power button on the router) and wait for 2-3 minutes before switching it on. While you're waiting, press the Power button on your mobile device and select Restart.
2. Once the router has been successfully connected to the internet again, try to connect to your network on your mobile device.
3. Make sure there is no interference between the router and your mobile device. Concrete walls, fridges, and microwaves can all interrupt the Wi-Fi signal.

● Reset network settings: Path: Settings > General Management > Reset > Reset network settings.

● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

● Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If still facing issues, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support