Original topic:

Serious software issues detected

(Topic created on: 05-08-2021 12:30 AM)
23398 Views
Spacewalk100
Active Level 6
Options
Galaxy A
Hi there...!!!,, Few hours back arround 19:45 IST I have updated my galaxy A71 smartphone security patch level April 1, 2021... . But after updating whenever I'm switching on my device a pop-up message is displaying with The title "SERIOUS SOFTWARE ISSUES DETECTED WHILE STARTUP" can anyone help me why it's showing...??? or anyone else have faced the same issues...???

image


I have checked the software update it's showing my phone is up to date though I'm not facing any problem as of while using the device... . But I want to know the cause please help me out... . Thank you... .
56 Comments
Galaxy A
May be Remote support through Smart tutor app resolve the issue...
Also send bugs report, screenshot and details in feedback section through Samsung Members app...
And if possible better Go for Service Centre if it is convenient/nearby you...

Screenshot_20210508-110146_Smart Tutor_12858.jpg

Screenshot_20210508-110242_Settings_12860.jpg

0 Likes
Spacewalk100
Active Level 6
Galaxy A
Have already sent the log data to samsung... . Well thanks for the suggestion... . Let's see... .
Galaxy A
👍🤝
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ShakilPathan
Active Level 4
Galaxy A
Hello everyone,
Here good news 👍
I full reset my Samsung galaxy A71 then serious software issue detected error is gone.
Now no error while restart or power off my phone,
Thanks to all for replying me.
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sat31
Beginner Level 5
Galaxy A
Is lock screen wallpaper issue also resolved for you after reset?
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ShakilPathan
Active Level 4
Galaxy A
Yes,now glance service on my lockscreen,
I think all type of issue solved after reset
ariefrh
Beginner Level 5
Galaxy A

ah, i hate full reset

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ShakilPathan
Active Level 4
Galaxy A
See

Screenshot_20210511-102208_Settings_20113.jpg

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ShakilPathan
Active Level 4
Galaxy A
Glance on my lock screen

Screenshot_20210511-102141_One UI Home.jpg

sat31
Beginner Level 5
Galaxy A
Yes it seems to have resolved for you. I'll also reset and try.
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