Original topic:

Type-C not working after software update. SAMSUNG A14

(Topic created on: 08-03-2025 07:47 AM)
163 Views
ShaukatAli843104
Active Level 4
Options
Galaxy A
Post-Update Problems
1. Type-C OTG Not Working
Devices such as USB drives and peripherals connected via OTG are not detected.

This impacts the ability to transfer files or use accessories through the Type-C port.

2. Type-C Charging
Following the software update, charging via the Type-C port initially failed.

After performing a factory reset or restoring the mobile, Type-C charging resumed proper functionality.

3. Type-C Storage Devices
Storage devices (e.g., external hard drives, USB flash drives) are not recognized by the device.

File transfers from external storage through the Type-C port are unavailable.

4. Type-C Headphones
Headphones connected via Type-C are not recognized.

Audio output through Type-C headphones is unavailable.

Actions Taken
A factory reset was performed on the device.

Result: Type-C charging began functioning again.

Persistent Issues: OTG, Storage, and Headphone functionality remain unavailable despite the reset.

Conclusion
The software update has caused broad issues with Type-C port functionality, specifically affecting OTG, storage, and audio accessory support, while only charging has been restored through a factory reset. 
5 Comments
goodthings
Expert Level 5
Galaxy A
It's a major update reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
Galaxy A
Post-Update Problems
1. Type-C OTG Not Working
Devices such as USB drives and peripherals connected via OTG are not detected.

This impacts the ability to transfer files or use accessories through the Type-C port.

2. Type-C Charging
Following the software update, charging via the Type-C port initially failed.

After performing a factory reset or restoring the mobile, Type-C charging resumed proper functionality.

3. Type-C Storage Devices
Storage devices (e.g., external hard drives, USB flash drives) are not recognized by the device.

File transfers from external storage through the Type-C port are unavailable.

4. Type-C Headphones
Headphones connected via Type-C are not recognized.

Audio output through Type-C headphones is unavailable.

Actions Taken
A factory reset was performed on the device.

Result: Type-C charging began functioning again.

Persistent Issues: OTG, Storage, and Headphone functionality remain unavailable despite the reset.

Conclusion
The software update has caused broad issues with Type-C port functionality, specifically affecting OTG, storage, and audio accessory support, while only charging has been restored through a factory reset.
0 Likes
goodthings
Expert Level 5
Galaxy A
You're welcome to here.
0 Likes
Galaxy A
Post-Update Problems
1. Type-C OTG Not Working
Devices such as USB drives and peripherals connected via OTG are not detected.

This impacts the ability to transfer files or use accessories through the Type-C port.

2. Type-C Charging
Following the software update, charging via the Type-C port initially failed.

After performing a factory reset or restoring the mobile, Type-C charging resumed proper functionality.

3. Type-C Storage Devices
Storage devices (e.g., external hard drives, USB flash drives) are not recognized by the device.

File transfers from external storage through the Type-C port are unavailable.

4. Type-C Headphones
Headphones connected via Type-C are not recognized.

Audio output through Type-C headphones is unavailable.

Actions Taken
A factory reset was performed on the device.

Result: Type-C charging began functioning again.

Persistent Issues: OTG, Storage, and Headphone functionality remain unavailable despite the reset.

Conclusion
The software update has caused broad issues with Type-C port functionality, specifically affecting OTG, storage, and audio accessory support, while only charging has been restored through a factory reset.
0 Likes
ApprehensiveEmu
Beginner Level 2
Galaxy A
(samsung A06 5g)
I had been using a samsung T5 portable SSD with this phone and after the oneui 7 update, it refused to connect. It so eyimes connects and sometimes it doesn't. The SSD itself is fine cuz it's connecting to other devices like older oneui galaxy phones and all PCs.
0 Likes