Original topic:

One UI 8 Update after Battery 🔋 Drain problem. When they are problem solve

(Topic created on: a month ago)
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ASSelvan
Active Level 4
Options
Galaxy A
After ONE UI 8 update my Galaxy A35 battery drain fast. Before my mobile well working. 
 1. Reset all setting 
 2. Software update 
 3. 2 time visit near 2 samsung service center 
 4. Remote access samsung customer 2 times.
 But not solve this problem. 

image


 
4 Comments
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, you have already done the possible troubleshooting steps and the issue remains unresolved, we kindly request you to share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve the issues.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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ASSelvan
Active Level 4
Galaxy A
Read this1762599877553.jpg1762599877578.jpg
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ragulk007
Expert Level 2
Galaxy A
1. Update your software.
2. Reduce screen brightness.
3. Adjust display refresh rate to standard mode.
4. Turn off connectivity.
Disable Wi-Fi, GPS, and Bluetooth when not in use.
5. Turn off AOD.


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ragulk007
Expert Level 2
Galaxy A
1Remove third party apps
or
Put in deep sleeping which apps not in regular usage.
2. Uninstall extra apps
3. Battery optimization.
4. Closed all background applications



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