I got repeated problems with moisture detection while plugging to charge .. But phone was not exposed to any water or rain . A software issue that needs to be resolved by #Samsung team .
As per your concern, we request that you kindly perform the following steps to resolve your issue.
Does your device display the water drop icon even though it is completely dry and free of moisture? If you experience issues with charging even after drying your device, try clearing your USB cache. This should resolve your system error.
Samsung devices will not charge if moisture is detected in the charging port during plug-in. This is a preventive measure to prevent corrosion, and you can still charge with a wireless charger on supported devices. A pop-up message will appear if a charger is plugged in while there is moisture in the charging port.
Remove the Moisture: If moisture is detected in the charging port when plugged in, Samsung devices will not charge. This is a precautionary measure to prevent corrosion. You can still charge with a wireless charger on supported devices. A pop-up message will appear if a charger is plugged in while there is moisture in the charging port.
Allow the Moisture to Evaporate: The moisture in the charging port will naturally evaporate within approximately 1 to 2 hours. If any liquid other than freshwater gets into the charging port of your device, you should rinse it in fresh water and dry it thoroughly with a dry, soft cloth.
Use a Wireless Charger: Wireless charging is unaffected by moisture or foreign substances in the charging port. If your device supports wireless charging, you can attempt charging it that way. Be sure to completely dry the device before placing it on the wireless charger.
If still facing issues, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/
