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Original topic:

Samsung A35 keep open app error

(Topic created on: 12-29-2024 11:51 AM)
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prasanna0393
Active Level 1
Options
Galaxy A
Hi

Using previously M51 Which has keep open app option up to 5 pp.

But latest A35 has only 1 app keep open.

Please help any one if find solution.

2 Solutions


Accepted Solutions
Solution
Samsung_OneUi
Expert Level 5
Galaxy A
Because A35 has the new software. In new software we can keep open only 1 app at a same time..even in latest S24 series we can keep open only 1 app too.

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Solution
goodthings
Expert Level 5
Galaxy A
No issue. You can keep open only one App at a same time. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

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5 Comments
Solution
Samsung_OneUi
Expert Level 5
Galaxy A
Because A35 has the new software. In new software we can keep open only 1 app at a same time..even in latest S24 series we can keep open only 1 app too.
prasanna0393
Active Level 1
Galaxy A
If s24 can keep only 1 app keep open then What i can say 😮💨😮💨😮💨

Disappointed by samsung software team which make features downgrade.
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Solution
goodthings
Expert Level 5
Galaxy A
No issue. You can keep open only one App at a same time. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy A
Your's most welcome to here.
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We also request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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