Connecting issue

[24_Harish]

My device Samsung galaxy A35.while swiching mobile network WI-FI to mobile data i get error massage that time I can't able to open any apps.

For this reason.

i send error report via samsung member. still No one taka corrective action. all the time they said same answer but the problem was not solved finally thay seed restart your device after that still the connecting issue was apperd. Worst Samsung series...

[MrinalSharma16506]

Bro. Backup your data and factory data reset

[24_Harish]

I am do that to bro...

[MrinalSharma16506]

Bhai service center hi jao fr hardware dikkt h

[24_Harish]

K bro...

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that you have already shared the log files regarding your device issue with our dedicated team and got a revert from their end in which they shared the troubleshooting steps. Still, as your issue has not been resolved yet, So, we would request you to please share log files once again through the Samsung member application. Our team will analyze your device issue and share the same with the higher technical department.

Path: Samsung Members Application (Open samsung member application > tap on support > tap on send feedback >choose composer option > select error > select the appropriate category > type your query )

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[24_Harish]

I already send several times but no taken regardingly....