Front camera not working please fix it

[imrahulr022]

#A21s 

[Aditya620051]

Elaborate your issue

[imrahulr022]

Everytime camera failed whenever I open

[Wodehouse]

Sorry to hear that the camera on your A21s has failed.

To troubleshoot, try these steps:

1. *Restart your device*: Sometimes, a simple reboot can resolve the issue.
2. *Clean the camera lens*: Dirt, dust, or fingerprints might be blocking the lens. Gently clean the lens with a soft cloth.
3. *Check for software updates*: Ensure your device is running the latest software. Go to Settings > Software update > Download and install.
4. *Reset camera settings*: Go to Settings > Apps > Camera > Storage > Clear data and Clear cache.
5. *Disable and re-enable camera permissions*: Go to Settings > Apps > Camera > Permissions, toggle off and then on again.

If none of these steps resolve the issue, it's possible that there's a hardware problem with the camera. You may want to:

1. *Visit a Samsung authorized service center* for further assistance.
2. *Contact Samsung support* directly for guidance.

Remember to back up your data before visiting a service center or contacting support.

If this answered your query please tap 3 vertical dots to the right of my reply and tap resolved. Thank you 😊

[goodthings]

Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Clear camera application data: Apps>Camera>Storage>Clear Data

● Kindly uninstall that application by following the below steps and check once as the issue might occur due to third-party applications.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, kindly visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support