Original topic:

SIM Settings

(Topic created on: 08-12-2024 02:54 PM)
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hemantkapil
Active Level 4
Options
Galaxy A
Hello everyone. I am using Galaxy A54 mobile with one eSiM & one physical SIM. The problem is that I can't use services of both the SIM's simultaneously as there is only one option for choosing one SIM as primary for calls & data. Even the dialer doesn't give the option to chose which SIM for calling. Any help will be much appreciated. Thanking in anticipation 
7 Comments
MR_PRIME
Expert Level 5
Galaxy A
I don't think A54 habe eSim releated facility..can you share sim setting screenshot where all are showing
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hemantkapil
Active Level 4
Galaxy A
Yes bro my phone does have e-sim support. 1722601061454.jpg
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BattanVerma
Active Level 4
Galaxy A
Physical SIM should be on SIM slot 1 for using both Physical and eSIM together. Try long press on Dialer button to switch calling via secondary SIM
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hemantkapil
Active Level 4
Galaxy A
There's only one Physical SIM slot in my phone and others are e-Sim. I don't have any option in SIM Manager where I can assign different sets of instructions for each sim


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Galaxy A
i'm using galaxy a54 5g . though it has dual physical sim but it doesn't have this problem
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hemantkapil
Active Level 4
Galaxy A
Mine is single physical sim with 4 E-SiMs support
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that this is the concept of the devices, If you have other concerns regarding Samsung products kindly feel free to get in touch with us if there is any issue regarding the Samsung.

Warm Regards,
Samsung Customer Support

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