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Original topic:

VoNR 5G Issue

(Topic created on: 08-04-2024 10:34 PM)
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KabaliVijay
Active Level 3
Options
Galaxy A
Hi Samsung, 

Whenever I call any phone number, the VoNR changes to VoLTE. This issue started two to three days of posting this issue thread. Please help me with a good solution. 

Device: Samsung Galaxy A15 5G
Firmware Version: 

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1 Solution


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Solution
SataruGojoo
Active Level 10
Galaxy A
Currently (as on 05/08/2024), VoNR/Vo5G feature isn't supported by JIO or AIRTEL or anyother Network provider in INDIA.

Although, It will show the Icon, also in case of JIO it will show you the Toggle to Turn on/off the VoNR.. But in reality it has not Launched, yet.

VoNR: Which means use of 5G data and Call using 5G data, Simultaneously.. isn't ready, yet. That's why whenever you call someone, the Vo5G/VoNR icon change into VoLTE.

I hope this had answered your query.

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6 Comments
user963
Expert Level 4
Galaxy A
It switches in all smartphone that is not a big issue
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KabaliVijay
Active Level 3
Galaxy A
Then they shouldn't give this feature. VoNR feature is to use 5G and Calls simultaneously. But if this is not working, then it should be fixed. In other smartphones, they are having this feature and still works.
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Solution
SataruGojoo
Active Level 10
Galaxy A
Currently (as on 05/08/2024), VoNR/Vo5G feature isn't supported by JIO or AIRTEL or anyother Network provider in INDIA.

Although, It will show the Icon, also in case of JIO it will show you the Toggle to Turn on/off the VoNR.. But in reality it has not Launched, yet.

VoNR: Which means use of 5G data and Call using 5G data, Simultaneously.. isn't ready, yet. That's why whenever you call someone, the Vo5G/VoNR icon change into VoLTE.

I hope this had answered your query.
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Prakash83
Active Level 6
Galaxy A
F23 not available 😢 vonr
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KabaliVijay
Active Level 3
Galaxy A
Is the feature toggle showing?
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, kindly visit this mentioned link to resolve your Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue persists, please take your device to the nearest service center for a physical inspection. You can locate your nearest service center by visiting https://www.samsung.com/in/support/service-center/.

Warm Regards,
Samsung Customer Support

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