Original topic:

Online chat feature in Samsung message isn't working

(Topic created on: 05-12-2021 11:01 PM)
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anilkr16
Active Level 1
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Galaxy A
Online chat feature (RCS) isn't working i am always trying to register my number but problem still same wait i have a screen recording i will show u and sir please check this video 


and solve this problem because I'm not want to use Google message for RCS Because Samsung provide online chat feature in Samsung message and i hope u all solve my problem. Thank You 
4 Comments
Galaxy A
It has happened to me numerous times. Try to turn on and off flight mode once. I don't know the actual reason. But keep trying once it will register.
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Galaxy A
Bro install google messages,
Register for chat in there,
then turn off chat features in Google messages.
And then try turning on chat features in samsung messages it should work for you too

For reference, check out this thread:
https://r2.community.samsung.com/t5/Galaxy-A/Message/td-p/8070624
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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anilkr16
Active Level 1
Galaxy A
I'm always trying but it's not working
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