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β05-25-2024 03:16 AM in
Galaxy A- Mark as New
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β05-25-2024 06:46 AM in
Galaxy A- Mark as New
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β05-25-2024 06:46 AM in
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β05-25-2024 07:39 AM in
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β05-25-2024 09:16 AM in
Galaxy ARemove previous fingerprints and add again.
If it continues, resetting the phone may help (erases everything).
Still happens? Hardware issue. Take it to service center.
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β05-25-2024 04:09 PM (Last edited 2 weeks ago ) in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, kindly perform the following steps to resolve your fingerprint issue please visit this link: https://www.samsung.com/uk/support/mobile-devices/my-fingerprint-scanner-isnt-working/
In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support