A52s 5g network 5g problems after June update

[Ahmedmalek94]

Hello everyone did anybody facing any problems in 5g after may and June update for a52s 5g?

[salmanul]

If you done with basic troubleshooting only hard resetting is left, pls do back up and go for it or wait for the next update, if it's not a specific issue, Samsung soon takeup issue and provide update💙

[Ahmedmalek94]

I already did hard reset.. but nothing happened till now 🙂

[salmanul]

Sent error reports to Samsung using members app and wait for the next update, can u point out the exact problem here?

[Ahmedmalek94]

Yes .. actually the phone was working very good 5g network untill may and June update .. when I put on 5g it's convert to 4g quickly and I did everything hard reset.. another sim card.. contacting Samsung members .. all from 1 month now but no useful... Also the people on YouTube say some problems like me

[Ahmedmalek94]

Here

[Ahmedmalek94]

@Samsung_specialist

[Samsung_specialist]

Hello,

Kindly try to reset the network settings from the device settings > General > Reset > Reset Network settings. CAUTION: This menu deletes all the network information such as Wi-Fi, Bluetooth. You may reboot the phone, and If the issue still exists please check the matter with the service provider.