I have not gotten one ui version 6.1 on samsung a72 yet?

I have not gotten  andoid 14 update on my phone yet what going on ? Samsung is just not that good in service and quality as it used to be really disappointing

"I have not received any updates for my A72, and this phone is experiencing various glitches. The wired Samsung headphones do not work properly when I receive calls or messages, and it automatically goes on speaker mode. Additionally, the Samsung key...

Need recommendations good anti anti virus that can help and now slow down my phone removing malaware trojan all kind of virus free one or paid let me know 

When is the android update coming on Samsung s72 the phone is freezing and app are crashing on android 13 one ui version 5.0