I’ve completely lost trust in Samsung.Despite being a loyal customer, I was denied support for a known green line defect that appeared after a software update on my Galaxy S23. The issue got worse after following Samsung’s own troubleshooting steps, ...
Hi everyone,I'm facing a green line issue on my Galaxy S23, which I purchased abroad. The line appeared after a software update and got worse after doing Samsung's suggested troubleshooting steps — now a purple line has also appeared.Samsung support ...
Despite multiple follow-ups, there's still no proper resolution from Samsung.The red line near the selfie camera has now turned into a bright purple line after the latest update.This proves the issue is worsening with time and updates, not due to ext...
Update:After the recent software update, the red line near the selfie camera has now turned into a bright purple line. This clearly shows the issue is getting worse with time and updates, not due to any external damage.Still no proper resolution from...
I'm disappointed with how Samsung has handled the green line issue on my Galaxy S23.The green line appeared after a software update, during normal usage.After following Samsung’s diagnostic steps (reset, backup, testing), the line widened and brighte...
Green line appeared on my Galaxy S23 after a Samsung update. Followed all the steps your team suggested — it only made things worse. Now there’s a purple line too.I’ve been told repeatedly: “International model, out of warranty.” No technician report...
The steps you've mentioned were already followed when the green line first appeared. In fact, after doing those exact troubleshooting methods, the green line worsened and a red line appeared near the selfie camera. Now, after the latest update, that ...
Thank you for your response. Yes, I do have the purchase proof. The green line appeared after a software update, and I visited the authorized service center. The job sheet confirms display replacement is needed, and there was no mention of any physic...