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Beginner Level 2

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It's been four months of phoning , time wasting, arguing to get my R 2000 voucher. Customer service exceptionally bad and it contraviens my consumer rights. Where you offer a promotion then state I don't qualify, but with no justification. Read your ...
I'm tired of phoning and talking to a consultant and getting empty promises. I recieved my voucher code and then couldn't use it. I was told the problem is being resolved. This has now been 3 weeks. When will samsung fix their glitches or was it empt...